We’re a team of AI, tech, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.

We are seeking a seasoned Quality Assurance Engineering Manager who will lead QA and oversee all aspects of quality assurance within our engineering and product departments. Reporting directly to the Director of Solutions Architecture and Engineering, this role is pivotal in ensuring the reliability, performance, and overall quality of Pryon's cutting-edge AI-driven products and services. We're looking for a true builder, someone who can assess the current state and utilize existing resources to stand the QA function up, while also considering what's needed for our longer-term target state.

In This Role, You Will

Develop and implement QA strategies and processes to ensure high-quality product delivery, aligning with Pryon's standards and customer expectations
Build, lead, mentor, and manage a team of QA engineers, fostering a culture of excellence, innovation, and continuous improvement
Collaborate closely with product management, engineering, and cross-functional teams to integrate QA processes throughout the product development lifecycle
Design, execute, and oversee a comprehensive suite of test plans, cases, and automation frameworks to ensure product quality
Monitor and report on QA metrics, using data to drive decisions and improve processes and product quality continuously
Act as a key stakeholder in product and feature releases, ensuring quality standards are met before launch

What You'll Need to Be Successful:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
A minimum of 5 years of experience in Quality Assurance, including 3+ years in a leadership role managing QA teams
Proven track record of implementing and scaling QA processes and automation in a fast-paced, agile environment
Deep understanding of software development lifecycle, QA methodologies, tools, and practices
Working experience with tools like Jira, Chrome Developer tools etc. to report and troubleshoot errors
Strong technical acumen, with experience in automated testing tools, continuous integration and deployment (CI/CD) systems, and agile software development practices
Excellent leadership, communication, and collaboration skills, capable of motivating and guiding teams across different geographic locations
Experience in Search, NLP, NLU, and Generative AI is a plus

Benefits for Full Time Employees:

100% Company paid Health/Dental/Vision benefits for you and your dependents

Life Insurance, Short-term and Long-term Disability

401k

Unlimited PTO

We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment Visas at this time.

Pryon is an equal-opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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