What We Do

Wagmo is a modern pet healthcare company built around how pet parents actually care for their pets. We partner with employers to provide a complete approach to pet and pet-parent wellbeing, from preventive wellness plans and emergency coverage to 24/7 pet telehealth guidance. Our purpose is to unlock every pet parent's potential to provide extraordinary care, and we do it by bringing the same intentionality to pet benefits that the best employers bring to human healthcare. Founded in 2017 and female-founded, Wagmo is headquartered in New York City and trusted by leading employers nationwide.

What’s Important To Us

Our mission shapes everything we build and how we work together. We take fearless ownership of outcomes, collaborate with radical candor, and are always driven by the customers and pet parents who trust us. We think critically, follow through relentlessly, and find the extra 10% that turns good work into exceptional work. We keep it weird because the obvious answer is rarely the most interesting one. Our values aren't aspirational. We interview for them and hold each other accountable to them. If what you've read so far resonates with you and you want to be part of a team where every person makes the company meaningfully better, we'd love to hear from you.

About The Role

Wagmo is looking for a Part-Time Office Manager to keep our NYC office running smoothly and our team well taken care of. This is a hands-on, onsite role for someone who takes genuine pride in creating a well-run, welcoming environment, anticipates needs before they become problems, and operates with low drama and high follow-through.

You will own the day-to-day operations of our FiDi office and serve as the primary point of contact for vendors, deliveries, and facilities. You will report directly to the Director of People.

Location: This role is fully onsite at our NYC office in the Financial District.

Core Responsibilities

• Own office supplies and pantry restocking, including kitchen, bathroom, and pet-friendly essentials, keeping inventory consistent without overspending.

• Coordinate and own our weekly team lunch, from ordering to setup to cleanup, managing preferences and ensuring a smooth experience each week.

• Maintain general office readiness and light tidying, coordinating with our cleaning vendors as needed and ensuring the space is always welcoming and guest-ready.

• Serve as the day-to-day point of contact for office vendors including internet, cleaning, AV, and facilities, scheduling repairs, tracking follow-through, and escalating issues as needed.

• Manage office access logistics, mail, and packages, and serve as the liaison with building management for access-related issues.

• Provide basic IT and AV troubleshooting as first line of support for conference room tech, Wi-Fi, and common office equipment, coordinating with vendors when issues require escalation.

• Coordinate hosting, catering, and setup for high-impact office moments including board meetings, client visits, and remote team visits, ensuring everything feels effortless and well-prepared.

What You’ll Need To Be Successful

• Prior experience in office management, executive assistance, or a similar operational support role.

• Exceptionally organized with strong attention to detail and consistent follow-through. You don’t drop balls.

• Proactive mindset: you flag issues early and come with a suggested solution, not just a problem.

• Comfortable being the onsite point person and taking full ownership of the physical office experience, with minimal oversight needed once ramped.

• Strong vendor communication skills with the ability to manage multiple relationships, follow through on open items, and keep things moving.

• Comfortable with basic IT and AV troubleshooting as a first line of support. You don’t need to be a tech expert, but you stay calm under pressure and know when to escalate.

• Reliable, trustworthy, and discreet. You have access to the office and sometimes sensitive operational information, and you treat that with care.

• NYC-based and available to work onsite Tuesday through Thursday.

• A genuine enjoyment of keeping things running well. You find satisfaction in a well-stocked kitchen, a smooth team lunch, and a problem solved before it was ever noticed.

• Familiarity with Slack and basic office tools. You communicate clearly and keep the right people looped in without over-communicating.

Why Consider This Role?

• Join a tight-knit, mission-driven company at an exciting stage of growth. The work you do here is immediately visible and appreciated, and you will never wonder if what you do matters.

• Work alongside a team that is exceptionally smart, curious, and kind, led by leadership that is transparent and low on ego. We take the work seriously and genuinely enjoy doing it together.

• A flexible, part-time schedule with consistent hours and a team that respects your time. You will have real ownership of a meaningful function within a company that takes its culture seriously.

Key Benefits

• Participation in NYC team events that you support

• Pet-friendly office

• Weekly covered team lunch

• Note: This is a part-time role and is not benefits-eligible.