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Provider Success Support Representative

The Zero Card

The Zero Card

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See open jobs at The Zero Card.
Customer Service
Tulsa, OK, USA
Posted on Friday, January 5, 2024

At least 25% of the money we spend on healthcare in the U.S. is wasted. Price alone ( especially hospital charges, professional services, drugs, devices, and administrative costs), not demand for services or an aging of the population, produces 91% of cost increases employers see each year. We work with mid-market, self-insured employers to help them save 50% on their episodic healthcare costs by connecting their employees with doctors and hospitals in a healthcare marketplace and we make money by charging a simple transaction fee. The really cool part? We make sure every member has access to care for $0.

Job Description

The Provider Success Department supports ZERO’s vision of healthcare simplified to $0 by analyzing data and discovering insights, processing claims, and supporting providers on a daily basis. This position will assist the Provider Success team with all of these functions. In supporting the team, this position will process claims, do data entry tasks, perform data analysis, work daily tickets and emails regarding provider questions and issues, and perform other functions as needed.

Exceptional analytical skills, solid organization skills, medical terminology, and claims processing knowledge are beneficial.

You Must Have:

  • Excellent analytical skills
  • Knowledge of CPT/HCPC coding
  • Good understanding of claims processing and ideally bundled payments
  • Strong organizational, time management, and problem-solving skills
  • Excellent written and oral communication skills
  • Basic computer knowledge/PC experience
  • High School diploma, GED, or equivalent experience
  • Must be able to pass a criminal background check

It would be even cooler if you had:

  • Mac experience
  • Experience with G-Suite - Google Drive, sheets, and docs
  • Experience with applications such as Trello, Slack, and Zoom
  • 1-3 years of relevant experience in the healthcare industry
  • Certified coder
  • Associate degree or Bachelor's Degree

Our core values

Get ready to join a group of diverse, smart, talented, and driven individuals. We are looking for people who are motivated to make a huge difference in the lives of ordinary people by bringing accessibility and transparency back to healthcare. At ZERO we…

  • Are a truly modern healthcare company disrupting the status quo
  • Blindly trust our grandparents but expect everyone else to bring data
  • Promote a culture of freedom and responsibility
  • Are open, honest and accountable at every level

This job is no longer accepting applications

See open jobs at The Zero Card.