Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a talented and passionate individual who will support key partnerships in our Multiomics business.

In this role you will

• Support the pre-sales process by ensuring contracts properly account for operational considerations.
• Lead the new client on-boarding, including building kick-off materials.
• Ensure projects are executed to desired specifications, which requires an in-depth understanding of our laboratory workflows.
• Act as the connective tissue between clients and the business, regularly talking to clients about project updates, issues, etc.
• Work as a collaborative team member by partnering with Business Development, Data Management, Finance, Lab, and others.
• Create deliverables & report cards for partnership metrics & updates.
• Maintain the source of truth and status of projects using tools like Salesforce & JIRA to provide cross-functional transparency.
• Contribute to the development of marketing and sales enablement collateral.
• Identify areas of process improvement and present potential solutions.
• Prepare, QA, and provision access for data prior to client delivery.

A good candidate:

• Is comfortable with and excited about working with healthcare customers directly and creating positive experiences.
• Responds promptly to client inquiries and is action-oriented
• Has a proven track record of setting and achieving high personal standards of performance.
• Is comfortable working in ambiguity
• Has a problem-solving mindset
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy.
• Is persistent, resilient, flexible, and gritty.
• Is a powerful & persuasive communicator with a strong ability to motivate and influence others.
• Has the ability to develop and maintain strong, collaborative relationships; up, down and across.
• Has superior analytical skills-- comfortable working with & uncovering insights from data.
• Has a tenacious appetite for success.
• Has a fundamental need and desire to be helpful.

An ideal candidate also:

• Has interaction with current customers who would rave about you.
• Has an understanding of the diagnostics industry and / or laboratory workflows.
• Has worked in the Healthcare industry, in an Operating or Commercial capacity.

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