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Clinical Operations Associate



Chicago, IL, USA
Posted on Thursday, April 25, 2024

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for an Operations Associate who will work with our cross-functional team on clinical and research initiatives.

This role will be a Tuesday-Saturday shift.


  • Assist in leading projects across a cross-functional team of scientists, analysts, and medical staff to ensure deliverables are met on time and with exceptional accuracy
  • Work closely with engineering and product teams to create and enhance software and applications in support of internal operations and product delivery
  • Develop and implement operational strategies to help streamline efficiencies across departments to ensure growth at scale.
  • Aid in defining project scopes, goals, and deliverables that support company objectives
  • Prepare and oversee the preparation and dissemination of project communications, statuses, quality metrics, and general feedback to internal and external stakeholders as needed.
  • Continually analyze business functions and processes to help identify opportunities for improvement
  • Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
  • Role may include direct supervisor responsibilities
  • Other duties as assigned


  • Bachelor’s degree, preferably in Computer Science, Clinical Science, Business, or Communications (or equivalent experience)
  • 2+ years experience with prior project or account management responsibilities
  • Experience working as part of a larger team to drive initiatives at scale
  • Experience managing medium to high-complexity projects.
  • Proven track record of setting and achieving high personal standards of performance
  • Highly organized and systematic, superb attention to detail, and ability to complete tasks with a high degree of accuracy and an eye toward process improvement
  • Detailed understanding of entire MS Office Suite and G-Suite applications
  • Tech-savvy and comfortable learning and integrating new forms of technology with a steep ramp-up period

Skills and Abilities:

  • Comfortable working within an environment with a high degree of ambiguity
  • Consistently takes a proactive approach to problem-solving with strong decision-making skills
  • Resourceful with the ability to uncover solutions, learn new skills, and take on challenges
  • Strong ability to organize a daily, weekly, and monthly workload by priorities
  • The ability to work effectively in a fast-paced and ever-changing environment is key
  • Excellent interpersonal effectiveness and communication skills (written and oral)
  • Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.