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Director, Sales Operations



Sales & Business Development, Operations
Chicago, IL, USA
Posted on Thursday, February 15, 2024

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are seeking a Director of Sales Operations to lead our Sales Operations team for the Genomics sequencing business. This role will focus on driving sales force effectiveness for our growing oncology and neuropsychiatry clinician-facing sales teams, in addition to sales forecasting and reporting for the business. This is a highly visible role with significant team leadership responsibilities that directly impact our ability to make Tempus products and services accessible for all patients.


  • Drive sales force effectiveness across multiple clinician-facing sales teams and roles, through activities including:
    • Sales force design
    • Territory mapping and capacity planning
    • Quota setting
    • Incentive compensation plan development
    • Sales enablement tool development
    • Proactive identification and execution of opportunities to improve sales team efficiency
    • Collaboration and communication with commercial leadership, sales team, and cross-functional stakeholders
  • Lead sales planning and generation of business insights, including:
    • Development and maintenance of sales forecasts
    • Business performance reporting for executive leadership
    • Analysis of sales and customer data to guide sales force priorities
  • Lead, coach, and mentor our Sales Operations team

Required Qualifications

  • 7+ years of experience in an analytical business role such as business strategy, finance, sales operations, and/or business intelligence, including 2+ years of experience in sales operations
  • 3+ years of experience managing direct reports
  • Strong business acumen, including the ability to translate data insights into action plans
  • Excellent verbal and written communication skills
  • Entrepreneurial mindset and comfort with ambiguity
  • Solutions-oriented and biased to action

Preferred Qualifications

  • Commercial experience in oncology, with clinician-facing products, and/or within a life sciences organization
  • and Looker experience


We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.