Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Senior Clinical Operations Coordinator who will work with our lab, operations and customer success teams on reports for clinical and research use in our Oncology and Neurology/Psychiatry pipelines.

Responsibilities:

• Autonomously own assigned workflows for order triage and order fulfillment
• Perform critical quality control functions in the order creation and reporting workflows
• Work with team leadership to implement workflow improvements across various systems to ensure company growth
• Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
• Support ongoing and future projects within the team
• Facilitate interactions and appropriate communication between teams and supporting functionality.
• Critical role in the leading, training, and mentoring of current junior Clinical Coordinators
• Supports Project Managers on larger scale initiatives
• Participate in strategic ideation sessions to develop process and communication improvements

Qualifications:

• Bachelor's degree, preferably in Biological Sciences, Healthcare Administration, or a related field
• 1-3 years of relevant working experience
• Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
• Experience with Protected Health Information (PHI)
• Detailed understanding of entire MS Office Suite and G-Suite applications

Skills and Abilities:

• Professional verbal and written communication skills
• Strong ability to organize a daily, weekly and monthly workload by priorities
• Exceptional attention to detail
• Proven ability to solve problems creatively
• Consistently takes a proactive approach to problem-solving with strong decision-making skills
• Show initiative and ability to work as part of a high-level team while working independently
• Strong critical thinking, interpersonal, and problem-solving skills
• Persistent and resilient person who thrives in a fast-paced, highly iterative environment
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy