Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Senior Operations Coordinator, Pathology who will be responsible for day-to-day administrative and operational coordination of our Clinical Pathology team.

What You’ll Do

• Work directly with the internal operations of the Pathology department to lend operational and administrative support to the internal infrastructure.
• Effectively manage capacity and scheduling for Clinical Pathology teams to ensure consistent coverage of multiple testing pipeline functions.
• Establish and maintain structured communication flows that ensure streamlined, consistent handling of various critical inquiries.
• Work with cross-functional teams (e.g., Product/Engineering, Preanalytical and NGS Lab Operations, Pathology, Medical Affairs, Testing Operations, Clinical Science, Customer Success, Quality, R&D) to support and guide robust end-to-end testing workflows.
• Cultivate effective relationships to build a high level of trust across internal teams.
• Use proactive problem-solving and critical-thinking strategies to create and offer solutions to operational and administrative challenges of varying complexity.
• Continually analyze business functions and processes to help identify opportunities for improvement.
• Support the management of internal project work and coordinate across workflows.

Required Knowledge and Skills

• 4 year college degree in Business Administration, Communications, Computer Science, Biological Sciences or similar, preferred
• Exceptional interpersonal skills
• Ability to communicate effectively with various internal teams via email, Slack, and live conversation
• Ability to think fast, find answers, and respond quickly to operational problems
• Very highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy and autonomy
• Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks
• Proven ability to learn new skills quickly and adapt to new processes smoothly
• General office equipment and software knowledge and computer proficiency
• Tech-savvy and comfortable learning and integrating new forms of technology
• Detailed understanding of entire MS Office Suite and G-Suite applications

Preferred Knowledge and Experience

• Project management experience
• Experience working directly with Pathologists or other licensed medical professionals
• Experience with homegrown software
• Comfortable working within an environment with a high degree of ambiguity
• Excellent understanding of database principles, structures, theories and practices (e.g., Python, SQL, Looker)

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