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Supervisor, Sample Returns



People & HR, Operations
Chicago, IL, USA
Posted on Friday, January 6, 2023

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

What You’ll Do:

  • Operational management of the sample returns workflow, including staff scheduling, prioritizing workload, quality and compliance oversight and managing needs of a growing lab
  • Hiring, training, annual reviews, recognition, coaching, and corrective action for the accessioning team
  • Audit LIMS reports daily to ensure all samples are processed in an appropriate time frame and with a high degree of accuracy
  • Troubleshoot issues as they arise
  • Identify and document occurrences that deviate from defined procedures
  • Investigate and resolve all incident reports
  • Ensure inventory is appropriately stocked and organized
  • Analyze processes and continually make improvements to ensure accuracy and efficiency
  • Able to work the priority shift: M-F 4P-12:30A


  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
  • Demonstrated problem resolution and decision-making skills for operational and technical problems
  • Proven success in a laboratory or corporate supervisory role, working with various levels of manager
  • Proven ability to learn new skills quickly and adapt to new processes smoothly
  • Bachelor’s degree or relevant experience required
  • Proven ability to communicate well across teams and functions


We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.