The Director of Food Safety and Loss Prevention will be a key member of the Operations Team, responsible for managing the company’s food safety and loss prevention functions, including being the main point of contact during any crisis. This position is responsible for the implementation of security measures for the protection of company safety and assets, as well oversight of our food safety program.

Location and Travel

• Based in the Greater Los Angeles Area
• The position will require multi-state travel up to 25% of the time

What you’ll do:

• Develop, implement, and maintain food safety and loss prevention policies and procedures that meet or exceed industry “best practices” to reduce exposure and improve asset protection, including team member and customer safety

Develop a training program regarding food safety and loss prevention, as well as a system of regular reporting on related metrics and data to strengthen the culture, process, and documentation related to these initiatives

• Conduct trend analysis and regular root-cause assessments of incidents with key stakeholders, including restaurant operators, and determine relevant next steps to mitigate future incidents
• Manage our internal Food Safety team
• Select and manage third-party vendors to implement loss prevention and food safety strategies
• Partner cross-functionally to select, implement and maintain infrastructure that supports food safety and loss prevention standards are upheld (remote temperature monitoring, camera and alarm systems, safes and cash management)
• Establish processes and systems to enable fast first response times to emergencies + incidents
• During a crisis, coordinate all necessary and appropriate functions across the company, including but not limited to stakeholders in Operations, Food Safety, PR, Brand, Legal, and IT
• Facilitate cross-functional decision-making and approval of all internal and external communications related to food safety or loss prevention

Desired Traits:

• You are an excellent communicator and an even better listener
• You are a strategic thinker who will plan ahead to avoid crises
• You thrive in a fast-paced environment and are not fazed by high-pressure incidents
• You are comfortable and confident in presenting your plans to senior management
• You are a doer, but also a facilitator and a cross-functional consensus builder
• You are a business partner, obsessed with the employee experience and able to translate organizational needs into integrated solutions
• You can identify a problem, immediate next steps, and the complementary long-term solution
• You have a passion for helping people and furthering the sweetgreen mission

Desired Qualifications:

• 5+ years of management experience Food Safety Management
• 5+ years of management experience in Loss Prevention
• Experience managing Food Safety and Loss Prevention for a national restaurant and/or retail chain with 300+ locations
• Awareness of applicable city, state, and federal laws or guidelines
• The position requires 24/7 availability for incident response, as needed

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.