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Team Lead, Operations and Supply Chain



West Caldwell, NJ, USA
Posted on Wednesday, August 30, 2023

Help empower our global customers to connect to culture through their passions.

Why you'll love this role

The Team Lead, Operations and Supply Chain will lead, mentor and coach the day-to-day operations for operations as well as supply chain. They will help manage the inbound, storage, organizing, picking of finished goods inventory, and manage supply levels of raw materials needed on site. This role will also be responsible for using analytical and quantitative methods to understand, predict, implement, manage and enhance operations and supply chain processes. They will be responsible for assembling data, making supply chain decisions, analyzing performance, identifying problems, and developing processes and solutions that support supply chain planning and operations.

What you'll do

  • Lead the team of Operations and Supply Chain Specialists in the management of supply chain and finished goods inventory
  • Supervise and train the team to optimize quality, productivity, and costs
  • Develop, implement and maintain standard operating procedures
  • Analyze trade velocity of product categories and evaluate inventory levels that the Authentication Center should have on-hand
  • Gather and interpret relevant data from inventory levels, Authentication Center capacity, costs, productivity, demand patterns, etc.
  • Review inventory levels of packaging materials and work with suppliers to bring in replenishment supplies for daily operations
  • Investigates problems, finds root causes, develops and implements solutions within Operations and Supply Chain processes
  • Monitors contract compliance of carriers and other logistics service providers
  • Provides analytical support for projects, system implementations, market expansions, geographical expansions, new business opportunities, and proposals
  • Coordinates delivery schedules and other supply chain activities
  • Leads weekly meetings with key suppliers to review actual performance, estimate future demand and resolve operational issues and provides reporting on daily, weekly and monthly key performance metrics
  • Establish team member staffing to meet the daily business demands, quality and productivity targets
  • Ensure accurate and on-time fulfillment and shipment of all customer orders
  • Analyzes production metrics and recommend process and system improvements to increase quality and lower cost
  • Create, maintain and foster a safe and team-based work environment
  • Work cross-functionally with all departments to identify, develop and execute on process improvements

About you

  • Preferred degree in Supply Chain Management, Logistics Management, Business, Engineering, or a related field
  • 2-4 years of relevant experience in supply chain management, inventory control, operations, or a related field
  • On-site Warehouse experience preferred
  • Proven ability to lead, mentor, and motivate team members
  • Ability to manage large workloads while prioritizing between multiple tasks
  • Advanced subject matter knowledge in operations and supply chain
  • Confident in making independent decisions in an ambiguous environment
  • Comfortable strategizing and executing plan for process improvement
  • Strong interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team
  • Proficient in Microsoft Office, Google Drive, Slack, and other common basic office software
  • Familiarity with Warehouse Management Systems

Nice to have skills

  • Lean/Six Sigma/ continuous improvement experience a plus
Pursuant to the various pay transparency laws/acts, the base salary range is $65,000 to $70,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
About Us

StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.