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Maintenance Technician | Full Time

Mint House

Mint House

Philadelphia, PA, USA
Posted on Friday, May 31, 2024

We’re pioneering a new kind of stay.

Mint House combines the classic comfort of home and the modern luxury of a hotel, giving guests all the perks and none of the tradeoffs. We’ve ditched losable key cards, long lines, room service and other relics for the things we miss when we travel—kitchens, groceries, workout routines, and the space to spread out. Every part of the Mint House experience is making your stay personal, predictable and effortless. Our presence spans major U.S. cities like New York, Miami, and Nashville. #staymint

THE ROLE

We are excited to welcome a warm, highly motivated, and detail-oriented Maintenance Technician to join our property in downtown. As a Maintenance Technician, you will play a vital role in supporting our property operations by performing preventative maintenance, resolving guest repair requests, and fostering a team environment guided by our motto of "helping each other so we can help our guests." If you have a passion for maintaining a well-kept property, a commitment to delivering exceptional service, and the drive to be part of a collaborative team, we encourage you to apply for the position of Maintenance Technician at Mint House.

Weekend availability required.

AT MINT HOUSE YOU WILL

  • Perform preventative and repair maintenance work to ensure that our property is well-maintained, adhering to established quality and sustainability standards, all while treating our guests in a warm and friendly manner
  • Replace basic electrical fixtures, handle minor plumbing tasks, and assist with furniture assembly to keep our property in top-notch condition
  • Work collaboratively with the on-site staff under the direction of the Market Lead, contributing to the smooth day-to-day operations of the property
  • Respond promptly to guest repair requests, aiming to resolve issues in a timely manner, and placing a strong focus on achieving high guest satisfaction scores
  • Stay accessible and maintain effective communication with the Market Lead and on-site staff, providing updates on each day's activities and addressing any challenges that may arise
  • Be willing to work flexible shifts, including weekends and holidays, to meet the needs of the hotel operation
  • This position may require standing for extended periods and occasional lifting of up to 50 pounds for inventory drop-offs

WE ARE LOOKING FOR

  • Maintenance Experience: Minimum of 1 year of maintenance experience in any environment, with preference given to those who have worked in a hotel or property setting
  • Flexibility: Willingness to work a flexible schedule, including weekends and holidays, to ensure continuous property maintenance
  • Attention to Detail: Understanding the importance of attention to detail in carrying out maintenance tasks and communicating effectively with the team
  • Customer Service Mindset: Ability to remain calm under pressure and maintain a customer service-oriented approach when addressing guest repair requests
  • Core Values: Embody Mint House's core values of being gritty, adaptable, and stress-tolerant, contributing to a positive and resilient work environment
  • Demonstrated honesty, reliability, and ability to work effectively both independently and as part of a team
  • Confidence to take charge and effectively problem solve when needed to address guest needs and concerns
  • Comfortable with tech-forward thinking and the use of mobile applications and business systems to enhance guest experiences
  • Energy and dedication. Mint House is transforming the traditional hotel model and defining a new category of residential hospitality. The Mint House team believes deeply in this mission and invests the time, energy and effort needed to make it a reality

Hourly Rate: $21.00 USD

Mint Houses' compensation philosophy is driven by our company value of fostering inclusivity. To best ensure pay equity, we typically bring in fresh mints near the middle of our listed compensation bands and lead with the best overall compensation package (i.e. all people hired at the same experience & level are brought in at the same salary, equity, and benefits). Our Talent team will work with you and can provide more details on our philosophy.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Mint House is an Equal Opportunity Employer and a workplace of belongingness. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. Applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.

New York City is where we call home, and you'll find HQs near Grand Central at 450 Lexington Ave, right within a WeWork space. No matter where our team members are located, we work on East Coast hours to foster collaboration, communication, and enjoy some lively emoji exchanges. At Mint House, we pause amidst the hustle to celebrate our wins, celebrating personal and company achievements via Slack. Embracing individuality, we honor each person and property, encouraging authenticity.

Mint House participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Right To Work

E-Verify (English / Spanish)

At Mint House, we are committed to promoting work-life integration in the most natural and enjoyable way possible. That's why we're excited to offer our team members complimentary nights at any Mint House location of their choice, plus exclusive year-round discounts. It's our way of ensuring that our employees can experience firsthand the comfort and convenience we champion. Enjoy your stay on us and see just how we blend work, life, and play at Mint House! 🛌