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Business Development Manager (On-Site)



Sales & Business Development
Posted on Friday, June 21, 2024

Job Description

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Business Development Manager role for an exciting new opportunity.

This position supports the overall recruitment and management of data recovery service 3rd party distribution channels. The Business Development Manager will maintain, manage, and grow revenue according to corporate objectives.

On-site work opportunity.


  • Recruit, manage and grow revenue from current data recovery partners. Focus primarily on recruiting Service Partners. Responsible for extensive telephone communication with partners. Promote all aspects of Ontrack.
  • Prepares call reports of daily activity (successes, rejections) and generates reports of business transactions and keeps expense accounts for management, marketing, and product management. Provide a steady flow of feedback to Ontrack management, marketing, and product management.
  • Provide high level customer service to external and internal customers.
  • Work closely with the DSR’s to ensure smooth transition from customer to potential partner status.
  • May require minimal travel from time to time in order to satisfy partner training needs. Individual appointment needs will determine visit duration.
  • Provide Back-up Sales Coverage for incoming data recovery calls during busy times and when staff are out of the office


  • 2+ years of sales prospecting and face to face presentations
  • 2+ years of telephone experience
  • Strong knowledge of customer service processes, billing, and job flow.
  • Ability to read and understand revenue trends.
  • A strong PC Knowledge is essential; strong account development and presentation skills are required. Time management and project management are necessary.
  • To perform this job successfully, and individual must have the ability of selling to Corporate Executives.
  • Extensive telephone support with partners will be required; minimal travel will be required - less than 10%.

What We Offer

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, and wellness programs. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 7,500,000 - 8,500,000 Yen and commission eligibility.

  • This position is on-site and we offer high-performance laptop computer, options for wireless or external speaker, up to two 24" 2K monitors and a mobile phone for business use.
  • A friendly and welcoming team-oriented environment
  • Opportunities for career advancement and growth
  • Business casual dress

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

  • Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
  • Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
  • Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.