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Associate Manager (On-site)



Posted on Friday, May 24, 2024

Job Description

On-site work opportunity.

India compensation is based upon the local competitive market.


  • Independently manage multiple contract management projects.
  • Attend, manage internal and client calls, communicate with clients directly (also internally) on email and if required prepare minutes of meeting.
  • Provide timely updates and reports on project status.
  • POC for first-level grievance.
  • Bring to the notice any deviations from the projects and provide a remediation.
  • Strongly contribute, consolidate and also ensure the best practices are followed in the team.
  • Work as a mentor and role model for project teams.
  • Handle floating team members (size depending upon the projects).
  • Manage, motivate and train the team to produce high quality work.
  • Manage absenteeism and ensure low attrition utilizing managerial skills.
  • Implement task assignment, feedback mechanism and appraisal process
  • To work as a subject matter expert for contract management projects as and when required.
  • Work as a second in command with the Operations Manager to deliver the project.
  • Identify and Communicate any change in project scope to the Operations Manager

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

  • Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
  • Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
  • Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.