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Evidence Technician (On-site)



United Kingdom
Posted on Thursday, April 4, 2024

Job Description

KLDiscovery provides technology-driven services and software to help legal, corporate and government entities preserve, collect, search, analyse, review and produce data to meet legal needs efficiently and cost-effectively.

For more information about the Legal Technologies business at KLDiscovery in Europe please visit

On-site work opportunity.

Position Overview:

KLDiscovery are industry leaders in E-Discovery and as such you will play a key role in the handling and preparation of data for the Computer Forensic and E-Discovery phase. The position primarily involves the receipt and booking in of media, controlling the storage of media during its time with KLDiscovery and its eventual return/disposal. The individual filling this position will be responsible to the Assistant Manager, Forensic Services (UK), for the daily running of the media cage at KLDiscovery.

Additional duties will include the preparation and dispatch of ‘remote collection media’ to clients and then kick starting procedures to have Data Analysts process this data upon its return. The duty will also entail some core Computer Forensic duties including the initial capture of data in a forensically secure manner and subsequent initial processing of the data whilst maintaining a complete chain of custody records adhering to forensic principles. The individual will also carry out data replications ensuring the data is replicated in a forensically sound manner, in accordance with KLD operating procedures. The position is typically used as the entry point into the organisation for technical staff without any significant expertise or experience, and provided the holder is successful in the role, this may lead to an opportunity for career development as a Computer Forensic Analyst or working within the Operations Team.

The first 6-12 months of this role will be strongly focused on organising the media cage; specifically, the return of media currently being held back to the rightful clients. This will entail communicating with these clients to arrange the return or destruction of media held by Computer Forensics and E-Discovery Operations.

Roles, Responsibilities, and Duties:

  • Under the direction of the Assistant Manager, Forensic Services UK; take control of the media handling for the KLDiscovery London Office. This will entail organising the media cage and specifically the return of media no longer required back to the clients.
  • Maintaining an accurate database of what media is currently being held.
  • Imaging and processing of media in the Computer Forensic Lab.
  • Replication of client data.
  • Forensically copy data from physical drives and other electronic sources to data centre's Globally.
  • Ensure forensic procedures are adhered to and maintain the correct chain of custody and disposal/destruction documentation.
  • Produce witness statements and evidence reports as required.
  • Maintain on-site equipment and general Computer Forensic laboratory maintenance.
  • Book and liaise with couriers to collect and return client media globally.

Qualifications, Skills, and Experience:

  • Higher education; a degree in Computer Forensics would be highly advantageous.
  • Previous related experience would be beneficial.
  • Strong IT skills are crucial; exposure to hardware would be valuable.
  • Strong communication skills and the ability to communicate and work with all levels of staff both internally and externally.
  • Attention to detail and the ability to work under pressure, in a timely manner.
  • Strong organisational skills are essential.

Business Travel Requirements:

  • Willingness to travel both domestically and internationally may be required from time to time to support Computer Forensic collections onsite (often at short notice).
  • Willingness to work outside normal working hours.
  • Willingness to travel regularly within London to collect media from clients.
  • Willingness to travel to other KLDiscovery offices to drop-off/collect media.

Ending Statement:

Job Descriptions are not intended and should not be construed to be all inclusive lists of responsibilities, requirements or working conditions associated with the job. While the job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties form particular jobs as it deems necessary.

What We Offer

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is £30,000 to £35,000.

  • This position is on-site and we offer high-performance laptop computer, options for wireless or external speaker, up to two 24" 2K monitors and a mobile phone for business use.
  • Life assurance
  • Private Medical Health Cover (currently with BUPA)
  • Group Income Protection
  • 25 days annual leave
  • Contributory pension after completion of three months’ service and the option to join the Workplace Pension in line with statutory rules
  • Flexible Benefits including Season Ticket Loans and Ride 2 Work.
  • Buy and sell up to 5 days of Holiday per year
  • Roll over 5 days of Holiday per year
  • Competitive salary (including bonuses and/ or team incentives) and benefits package
  • Benefits which include private medical insurance and discounted dental care for both you and your immediate family
  • Income protection and death in service benefit
  • Company pension scheme with 6% employer contribution
  • Cycle to work scheme
  • Season ticket loans
  • Refer a friend, earn a bonus!
  • Career progression and training opportunities

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

  • Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
  • Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
  • Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.