Locations
Franklin, MA, USA
industry
Administrative Services · Data and Analytics · DeepTech · Information Technology · Professional Services · Software
Size
201-1000 employees
Stage
Other
founded in
2004
Interactions is a leading provider of conversational AI solutions that transform customer experiences through a unique blend of Generative AI and human intelligence. Founded in 2004, the company focuses on automating customer interactions for major brands, achieving over 90% self-service inquiry resolution and processing more than 1 billion transactions annually. Their innovative approach, which includes a shared-success pricing model, allows clients to save significant costs while enhancing customer satisfaction. With a global presence and support for 12 languages, Interactions is positioned as a key player in the customer experience automation market.
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