Human Resources Generalist - Operations

At Hidden Level, we’re building the future of airspace awareness through cutting-edge RF sensing technology. Our mission is to make the world safer—whether it’s protecting troops, securing infrastructure, or enabling smarter cities. We design, manufacture, and deploy advanced sensor systems that deliver real-time insights for defense and commercial applications.

Position Overview:

As we expand, we're looking for a Human Resources Generalist to serve as a key partner to the Operations team, providing guidance and support across employee relations, performance management, employee engagement, and workforce initiatives. This role works closely with managers and employees to foster a positive work environment, ensure consistent application of HR practices, and support organizational goals.

Location:

Onsite, travel between multiple buildings in the Syracuse area is required.

Responsibilities:

• Serve as the primary HR partner for Operations employees and leaders, providing guidance on employee relations, performance management, attendance, conduct, policy interpretation, and employment practices.
• Coach managers on employee performance, corrective actions, workplace concerns, and effective people management practices.
• Conduct employee investigations, support conflict resolution, and promote a respectful, inclusive, and positive workplace culture.
• Support employee engagement, retention, and workforce initiatives by analyzing trends, conducting exit interviews, and providing recommendations to leadership.
• Partner with Operations and EHS leadership to promote employee well-being and a strong safety culture, including participation on the Safety Committee, safety communications, return-to-work, and accommodation processes.
• Support the implementation of HR programs, policies, and organizational initiatives while ensuring compliance with federal, state, and local employment laws.
• Build and maintain effective relationships across Operations, identify workforce trends impacting engagement, safety, and operational effectiveness, and collaborate with HR team members to address business needs.
• Maintain confidentiality and handle sensitive employee information with discretion.
• Assist with additional HR projects and initiatives as assigned.

What We’re Looking For:

• Strong employee relations and conflict resolution skills.
• Ability to build trust and credibility with employees and leaders at all levels.
• Strong communication, coaching, and interpersonal skills.
• Sound judgment and ability to handle sensitive and confidential matters.
• Strong organizational and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and HRIS systems.

Required Qualifications:

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive Human Resources experience supporting manufacturing, production, operations, or industrial workforces.
• Experience supporting employee relations, performance management, corrective actions, and workplace investigations.
• Demonstrated experience partnering with front-line supervisors and operational leaders in a manufacturing environment.
• Experience participating in safety committees and partnering with EHS teams to promote workplace safety initiatives.
• Working knowledge of federal, state, and local employment laws and HR best practices.
• Experience utilizing HRIS systems and reporting tools.
• Strong communication, coaching, conflict resolution, and problem-solving skills.
• 10% travel.

Preferred Qualifications:

• Experience supporting aerospace, defense, technology manufacturing, or other highly regulated industries.
• Experience supporting organizational change, workforce planning, and employee engagement programs.

Compensation and Benefits: Hidden Level offers a competitive salary and a comprehensive benefits package, including health insurance, paid parental leave, flexible time off, 401(k) with employer contributions, life insurance, disability insurance, and potential stock options.

Salary Range: The salary range for this position is estimated at $87,500 to $105,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Equal Opportunity Employer: Hidden Level is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, age, veteran status, disability, or any other status protected by applicable federal, state, or local law.

Security Note: Due to the nature of Hidden Level’s technology, only U.S. citizens can be considered for this position.