Join a venture backed growth stage start-up, in hyper growth mode, disrupting the massive 7.5T+ global shipping and cross border ecommerce space. Our mission is to make every brand a global brand, by making international shipping and returns easy, affordable and friction-free to 200+ countries. We power the world’s fastest growing, enterprise scale brands and 3PLs worldwide. Work with a stellar team that is leading the industry on supply chain innovation, is committed to our customers’ and partners’ success, fast-paced and collaborative team environment, with plenty of opportunity to learn and grow.

Role Summary

FlavorCloud is looking for an experienced Global Trade Compliance expert to build upon our Global Trade and Compliance platform to support our expanding global business on a broad range of global import and export compliance matters. You will interact with Product, Carrier Network Team, Engineering, Sales, Business Development, Customer Success and Operations, Legal, Tax, and other internal businesses and external stakeholders to drive global trade compliance.

Key Responsibilities

• Engage with in country customs and trade organizations to document requirements, create functional processes, helping productize and automate these across the extensive FlavorCloud Global network spanning 200+ countries, as well a continuously iterate as business needs evolve
• Build communications and training plans to ensure all internal and external partners are aware and aligned to trade compliance governance processes.
• Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance.
• Manage global import/export regulatory or procedural changes that impact FlavorCloud global network. Clearly communicate the changes and associated impact on the trade compliance to stakeholders.
• Provide technical assistance in the interpretation of laws and regulations, product descriptions, harmonized tariff codes, country of origin and for the resolution of all import and export compliance issues.
• Build, track and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for FlavorCloud customers and partners.
• Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business.
• Manage daily tasks related to providing trade compliance governance guidance of all global governance standards and programs implemented, including conducting research, updating status reports, and coordinating team deliverables.
• Assist with technology, landed costs engine, product classification, including Harmonized Commodity Codes (HS and HTS), export and import classifications specific to in country requirements.
• Engage with engineering and product teams to understand and FC platform, vision and identifying opportunities to automate manual processes across the network.
• Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives
• Apply for and manage import and export licenses.
• Manage the global trade VAT and taxation filing processes
• Conduct periodic audits, assessments and reviews to ensure compliance to policies and procedures.

• 8+ years of direct experience with customs and trade compliance. Strong understanding of Global Customs regulations.
• 8+ years’ experience commensurate with extensive knowledge of handling imports and/or exports in accordance with foreign government regulations
• 3+ years’ experience leveraging technology to analyze business problems and drive process improvements
• Experience using data driven process improvement tools and metrics
• Fluency with visualization tools PowerBI to create user-friendly dashboards.
• Ability to drive complex, cross-functional projects including setting scope, reaching consensus, execution, and presenting results. Detail-oriented and highly organized.
• Experience applying classification, country of origin, and trade preference knowledge/decisions to support import/export operations.
• Ability to write, speak, and present effectively and persuasively. Self-driven initiative to gain and share a broader knowledge of supply chain.
• Experience interacting with global Customs and other government agencies.
• Must possess extensive knowledge of supply chain Logistics operations and a proven record of process improvement inclusive of modeling techniques in a growth organization.
• Understand transportation modes, ecommerce and freight options and network opportunities.
• Experience managing and working with global 3PL
• Technical depth to understand product stacks and architectures

Preferred Qualifications

• Master’s Degree
• US Customs Brokerage License

This role is 100% remote, however we are only open to US or Canada candidates at this time.

This role is exempt.

To perform in this position successfully, an individual must be able to perform each key responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

FlavorCloud does not discriminate on the basis of actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other status protected under law.