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Account Manager



Sales & Business Development
London, UK
Posted on Friday, January 26, 2024

We’re seeking an Account Manager to join our Sales team in London. The Account Manager will report directly to the Senior Sales Manager.

Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

Maintain and grow current, prospective, and referral clients
Attend local trade shows, networking receptions, and informational sessions to prospect for new business and understand current industry trends
Proactively solicit new business
Rapidly respond to all client inquiries and other communications
Conduct and coordinate thorough site inspections, client appointments, and client entertainment
Generate contracts to client specifications while adhering to internal pricing guidelines
Maintain extensive knowledge of all Convene locations, including but not limited to capacity charts, zone selling, and package pricing
Maintain thorough knowledge of competitive set and develop relationships with hotel and conference center counterparts
Speak the company language as it relates to sales and operations
Join and be actively involved with at least one industry professional organization
Be a professional brand ambassador for Convene
Reach and exceed budgeted goals per month
Identify “needs” periods in the coming year and coordinate with sales & marketing leaders specific action steps to fill the voids
Attend and participate in all sales meetings and be prepared to discuss what you are working on/what you need assistance with to close business
Excellent written and verbal communication skills, communication with team members, clients, property operations partners

What We Look For:

Minimum 2 years sales sales-related experience
Ability to effectively build relationships with clients
Ability to work well with other team members

Who We Are:

Convene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. With a network of 38 locations across nine cities in the U.S. and UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, and a warm and welcoming environment to create a turnkey solution for extraordinary meeting and work experiences. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry’s top landlords to deliver increased value to their assets and premium experiences to their tenants. The company counts Hudson’s Bay Company, Ares, and RXR Realty among its investors and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at

We’re Here For You:

At Convene, you’ll receive:

  • Generous paid time off, including an extra day off for your birthday
  • Participation in our pension scheme with contributions from Convene
  • Professional development support
  • Wellness subsidy to support your wellbeing
  • Savings on bikes and equipment through Convene’s Cycle to Work programme
  • A chance to be part of a dynamic, growing team
  • The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.