Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

Reports to Head of Inbound Sales

• Sits within a Central office
• Drives revenue for the portfolio through the qualification of all Inbound opportunities and
  maintaining of great client and agency relationships
• Provide daily updates in a team format to the Head of Inbound Sales on existing sales opportunities
  and pipeline
• Qualify all Inbound enquiries, and deal professionally and effectively with all enquiries on a daily
  basis in line with the standard operating procedures
• Ensure enquiries for 20 or more people, upon qualification, are directed to the correct seller or
  account owner within the business
• Support team management, and the wider teams in their reporting by ensuring CRM (inclusive of
  funnel notes) is updated in line with expectations and provides clear and accurate activities
• Maintains strong working relationships with all sales colleagues, group-wide and at venue/operations
  level (where required)
• To optimise conversion rates for both new and existing business
• Leads on conversion of all enquiries – Meeting, Training & Events of 20 or fewer people
• Leads on conversion of all enquiries for 20 or fewer people - Processing bookings up to contract and where required, attends site visit and meet & greet opportunities
• To be an expert in and maintain extensive knowledge of all venue locations, within the etc. venues and Convene portfolio including venue capacities, booking guidelines and pricing
• Ensures 100% accuracy in data entry within CRM system in line with group expectations
• Responsible for venue/hub admin associated to, channel management and booking checks (Finance / Commission etc....)

What will your impact be:

We are nothing without the people who make up the team and your impact in this role will be felt by all
of us in some of the following ways:

• You will be one of the first impressions of our brand to the wider world.
• Your skills will help convert enquiries that our wider operations teams will go on to deliver
• Internally, our teams will look to you for updates on our event diary moving forward
• You can be a mentor to some of our team who are starting out in their hospitality career
• Our growth plan will be, in part, impacted by your optimistic ability to adapt

Who We Are:

etc.venues is an established leader in urban day conferencing with venues across the United Kingdom in London, Manchester, and Birmingham, and in the United States in New York City. The company was recently acquired by Convene, a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces, growing its global network to 39 locations across nine cities and creating the largest single provider of dedicated premium meeting and event venues in the U.S. and UK. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry’s top landlords to deliver increased value to their assets and premium experiences to their tenants. The company counts Ares and RXR Realty among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at https://convene.com/

We’re Here For You:

You'll Receive:

• Internal and external training & development
• 25 days annual leave plus bank holidays, and company sick pay
• Subsidised fitness membership
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme
• Employee wellbeing support and personal advice programme
• Subsidised eye care
• etc.venues Family lunch - fresh, healthy 'brain food' during your daily one-hour break

To view our job application privacy notice, please visit: https://www.etcvenues.co.uk/job-applicant-privacy-notice

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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