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Field Service Tech / Field Robot Engineer, Scotland

Carbon Robotics

Carbon Robotics

Scotland, UK
Posted on Tuesday, May 21, 2024
The Carbon Robotics LaserWeeder™ implement uses precision computer vision and sophisticated AI to kill weeds with millimeter accuracy. Laserweeding delivers consistency that puts growers back in control of their schedules amid labor shortages, chemical complexity, and rising costs. For high-density crops, laserweeding is the only automated solution. Designed in Seattle and built in Detroit, it’s the future of weed control.

We’re a team who wants more! Carbon Robotics offers more! More Professional Growth, Bigger Problems to Solve, Mission Driven Progress in every task! There’s interesting problems with a Breadth of Exposure because Laser Weeding touches more than you think!

We are a no-nonsense team of passionate people with a bias for action. We know that our ability to execute on our ideas is what sets us apart. We do what we say we are going to do, externally and internally. We trust our people to act independently and make practical, real-world decisions.

Join the weeding revolution and follow Carbon Robotics on LinkedIn, YouTube, Twitter and Instagram.

Are you ready to help us design and build our LaserWeeder that solve real problems in our food supply?

Location preference: Anywhere in/near Scotland

Travel Required.

As a Field Robot Engineer at Carbon Robotics, traditionally called a Field Services Technician, you are responsible for ensuring customer success via successful implementation and support of Carbon Robotics Equipment. You'll be responsible for owning, scheduling, and prioritizing maintenance tasks on the LaserWeeders as well as owning and ensuring successful implementations. This includes training of operators, making usage recommendations based on agronomic knowledge and implementing set up. You will also act as a liaison to engineering and product departments by communicating customer wishes and complaints, equipment performance and pain points or bottlenecks. You will also support our Sales organization with scheduled demos and site visits as needed. You'll be an expert with our Laserweeder!

Duties and Responsibilities:

  • The training of operators and all farm personnel required to successfully implement the use of Carbon Robotics equipment to growers.
  • Serve as the lead point of contact for assigned accounts.
  • The ability to learn and teach every facet of usage of equipment, from transportation, maintenance to field utilization and operation.
  • To schedule, coordinate and prioritize bi-weekly maintenance tasks on Slayers in collaboration with the support team.
  • Ownership of quality of work and PM scheduling
  • Report immediately to Support and Ops Management teams any event, condition, or circumstance that could injure another employee, damage Carbon Robotics equipment, reduce customer confidence, impair service, etc.
  • Make recommendations to improve support processes and improve reliability.
  • Troubleshoot and report weeding quality issues in collaboration with support

Skills & Abilities:

  • Requires the ability to manage multiple projects, and the ability to solve an array of technical, personnel, and customer related problems.
  • Strong understanding of electrical and mechanical systems.
  • Ability to read and interpret electrical diagrams.
  • Ability to clearly communicate over different platforms with a large set of stakeholders
  • Ability to clearly document issues and processes

Qualifications and Experience:

  • 5+ years experience in agriculture working with growers and farming equipment desired
  • Professional acumen with ability to deliver compelling demonstrations and address technical questions from prospective growers about our products to facilitate a sale
  • Excellent people skills that allow you to develop rapport and build trust with growers and dealers
  • Mechanically inclined; Able to troubleshoot and fix problems with Carbon Robotics Laser Weeding equipment
  • Computer literate and capable of installing and updating software, uploading logs and tagging images
  • Flexible and adaptable; effective in a startup environment with limited resources
  • Comfortable driving a truck and trailer to transport equipment to grower fields for demos and deliveries
  • Travel Required at 50 percent plus

Measures of Performance:

  • Maintains positive working relations with all support stakeholders.
  • Plans, organizes, schedules and supervises work activities.
  • Develops knowledge of and all associated systems.
  • Maintenance tasks are performed at a high level and maintained in accordance with support, product and engineering teams.
  • Attends and participates in meetings related to support and performance.
  • Enhances the image and reputation of Carbon Robotics by ensuring teams have necessary resources to execute tasks at a high level.
  • Provides high quality training to incoming team members

Why would you join Carbon Robotics?

Passion for building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do. Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.

We offer competitive compensation and benefits to our full time US based* employees, including:

  • Competitive salaries
  • Pre-IPO Stock Options
  • Generous Benefits:
    • Fully-paid medical, dental, and vision insurance premiums for you and all dependents
    • Life Insurance
    • Long Term Disability
    • Flexible PTO
    • 401(k) plan
    • Pet Insurance
    • Commuter Benefits
  • Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success.
  • Internationally based employees benefits varies

Carbon Robotics is building a culture of diversity and inclusion for all. We welcome everyone’s voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment.

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

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