Enterprise Growth Consultant, Technology Partnerships

MarTech/Shipping

Austin, TX or US-Remote

BigCommerce, named a "Best Place to Work" in Austin, TX and cities across the globe, is thrilled to be growing our Technology Partnerships team!

As an Enterprise Growth Consultant you will be responsible for helping BigCommerce merchants adopt new technology partners to drive their continued growth and success.

You’ll adopt a consultative selling approach and specialize in industry-leading Marketing and Shipping tech stacks.

Your internal resources will include a dedicated Partner Marketing team as well as Strategic Partner Managers that work closely with our Technology Partners. Together, you’ll execute a cohesive strategy to increase revenue for our customers, our partners and BigCommerce. Additionally, you will work cross functionally with Cross-Sell, Customer Success and Sales.

In this role, you will espouse our Big Values: Customers First, Make a Difference Every Day, Team on a Mission, Act with Integrity and THINK BIG!

This is an Individual Contributor position. You will be the face of BigCommerce to our merchants and will act as a trusted advisor to help them to scale their online business as the eCommerce landscape continues to rapidly evolve. You will be compensated on the amount of revenue generated for our Tech Partners through your accounts.

Who you are:

• 2-5 years working in sales, consulting, or agency roles. Ideally in eCommerce.
• Experience interfacing with executive stakeholders, while building scalable Sales/SDR processes that lead to recurring revenue streams.
• An understanding of eCommerce platforms ecosystems, 3rd party integrations, Marketing and Shipping Technologies.
• A master communicator with excellent communication (written and verbal), presentation, and client/partner relationship skills.
• Cool under pressure and able to remain collected and focused in a fast-paced, high pressure, dynamic environment.
• Analytical with a high degree of business acumen, along with the ability to provide consistent, accurate forecasts.
• Bachelor’s degree, ideally in marketing, business or similar field preferred.
• Able to travel as needed.

What you will do:

• Build relationships with our Customer Success team, or outbound to merchants directly, to source net-new merchant consultations.
• Lead marketing and shipping technology consults for our enterprise customers.
• Leverage your knowledge of eCommerce, combined with your marketing, communication and analytical abilities to help promote strategic partners to our merchants during these consults.
• Develop a thorough understanding of both BigCommerce (i.e. products, services, and value proposition) and of the key attributes of the best BigCommerce Strategic Partners. Develop and maintain accurate reports including pipeline, forecast, leads, opportunities and closed won reports.
• Along with Cross Sell, Sales, Customer Success, and Partner Marketing, you will design and execute strategic marketing plans with key partners that deliver strategic consulting and partner referral motions that ultimately help our merchants onboard to and succeed with marketing partners.
• Actively drive awareness and excitement of BigCommerce within our partner organizations, and their customers, via enablement, campaigns or events.
• Build excellent working relationships with all key business leaders, colleagues and broader team.
• Propose innovative concepts and promote new ideas.

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