Do you thrive at leading cross-functional teams? Have you mastered continuously improving and managing Agile software development teams and enjoy the challenge of working in a fast-paced space like e-commerce? Are you a go-getter who loves to get stuff done and passionate about delivering value to end-users?

We’re in search of a Senior Technical Project Manager for our Austin office to work with our local software development teams and global stakeholders in product, marketing, and sales.

Our global PMO, leads projects/programs across the company, from Product Development to Marketing, Sales and everywhere in-between. You’ll be collaborating with both internal customers and external partners to help define and execute on our global roadmap.

About BigCommerce

BigCommerce (NASDAQ: BIGC) is a product company, headquartered in Austin, Texas, and has offices in San Francisco, California, Sydney, Australia and London, England.

We are the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise SaaS functionality, an open platform, and an app ecosystem, BigCommerce enables businesses to grow online sales with less cost, time and complexity than on-premise software. Tens of thousands of B2B and B2C companies across 120 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Skullcandy, Sony, and Woolrich.

What You’ll Do

• Drive multiple simultaneous projects from start to finish and deliver value to our merchants on-time.
• Manage daily activities of scope and change management, capacity planning, progress tracking, proactive risks and issues management, cross-functional/stakeholder and leadership alignment.
• Develop and deliver plans for executive audiences.

• Be an Agile Coach for the team and occasionally perform Scrum Master duties including facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning.

• Provide cross-functional visibility into status, resourcing needs, dependencies, granular requirements, dates and escalations for projects.
• Drive all of the cross-functional communication for a project from Kickoff through General Availability.
• Own the Go To Market process end-to-end and ensure all of the right stakeholders are in the loop and aware of the work expected of them.
• Demonstrate stellar stakeholder management and executive presentation skills.
• Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers.
• Lead and inspire your teams; influence everyone around you.
• Collaborate with colleagues within our PMO and across all other functions.
• Apply your hard-earned experience to creatively solve for the desired shared outcome each and every day.
• Make the most of your chops to work with technical and not-so-technical counterparts.
• Contribute to our company culture and collective intelligence.

Who You Are

• 5+ years experience in web technologies, a technical project manager leading medium to large software development projects
• Project management, Agile development, process improvement/quality certifications are desired but not required (e.g. PMP, ScrumMaster, Lean or Six Sigma)
• Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams.
• Self-driven. You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.
• Naturally curious. You're innovative, extremely creative and constantly providing ideas to optimise the process.
• Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome.
• Pragmatic. You understand the awesomeness and downfalls of Agile, waterfall, and other philosophies & methodologies - and know what to apply for each situation.
• Motivated. You understand the impact of a highly-satisfied, excited crew; you are slightly obsessive-compulsive about grinding away at issues.
• Positive. You know that when like-minded, talented colleagues put their minds to achieving ambitious goals, great things happen. You bring that positivity & attitude to everything you do.
• Problem Solver. You use logic and imagination, to make sense of a situation and come up with an intelligent solution.
• Scrappy. You have an innate, scrappy and entrepreneurial drive to get things done in a fast-moving environment where things can (and do!) change quickly, priorities compete, and you may not always have all of the details upfront. Nothing gets by you.
• A utility player. You're willing to help out wherever needed.
• Bachelor’s degree in Engineering, Information Systems, Computer Science or equivalent.

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